08022023 Initiatives horizon

Initiatives horizon techniques list:

  • Kano Analysis: used to determine the features most relevant to satisfying the identified need and determine the best approach for delivering those features.

  • Personas: used to create a shared understanding of who the customer is; frequently a core item when Thinking as a Customer.

  • Purpose Alignment Model: used to determine the features most relevant to satisfying the identified need and determine the best approach for delivering those features.

  • Story Mapping: used to elicit and model information about a solution, including notable features or characteristics of that solution.

  • Value Stream Mapping: used to identify the portions of a problem or solution and identify what their ability is to alter the value of the affected item or process.

  • Balanced Scorecard: may provide measures of desired outcomes for the initiative. May be used for “scoring” different solution options or solution components for prioritization.

  • Risk Analysis and Management: used to identify information necessary for making Initiative Horizon decisions, especially which features to deliver and in what order.

  • Scope Modelling: used to build and maintain a shared understanding of the boundaries of the desired solution.

UX Discovery:

JorneySteps workshop

CJM

Persona

 

Backlog:

Initiatives mapping

 

Kano Analysis

Purpose alignment model